Frequently asked questions
Clear answers before we decide to work together.
Services, pricing, account access and process—without a sales call hidden behind every answer.
Services and fit
What does ThomPerformance do?
I help businesses connect paid media, conversion, measurement and practical AI workflows to qualified pipeline, customers and revenue. The work can include Google, Meta, LinkedIn and TikTok Ads, tracking, landing-page direction, creative learning and AI-assisted marketing operations.
Who is the best fit?
The strongest fit is a B2B, software, education, service or e-commerce team with a clear offer, a defined conversion action and enough customer or campaign data to make informed decisions. Paid-media management is generally best suited to accounts spending at least $3,000 per month.
Do you work as an agency?
No. You work directly with me, Thomas Ho. I diagnose, plan, build and report the work. There is no account-manager layer or junior handoff.
Which markets do you support?
I am based in Ho Chi Minh City and work remotely with businesses in the United States, United Kingdom, Europe, Australia and other suitable markets.
Pricing and engagement
How much does it cost to work with you?
A free 48-hour written audit is available for suitable accounts spending $3,000 or more per month. The 14-day Budget Recovery Sprint is $497. Ongoing management starts from $1,500 per month and depends on channels, scope and complexity.
Do you require a long-term contract?
No. Ongoing work is month to month with a 30-day off-ramp. You keep ownership of every advertising account, analytics property and business asset.
What is included in the free audit?
I review the account context, measurement, campaign structure, creative or search signals and lead-quality feedback, then provide a written diagnostic of the three highest-impact opportunities. The audit is not a generic sales deck.
What happens if my ad spend is under $3,000 per month?
The Budget Recovery Sprint may be the more useful starting point. It includes a full audit, implementation of the top three fixes and a prioritised 90-day plan over 14 days.
Process, access and results
How quickly can we start?
Send your current situation through the contact page or WhatsApp. I normally respond within 48 hours with the most useful next step. Timing then depends on access, data availability and scope.
Will you need ownership of my ad accounts?
No. Your company remains the owner. I only request the level of partner or user access needed to perform the agreed work. Access can be removed when the engagement ends.
How do you report performance?
Reporting connects platform spend to the closest reliable commercial outcome: qualified lead, opportunity, enrolment, purchase, pipeline or revenue. Every report should end with what changed, what was learned and what happens next.
Can you guarantee results?
No responsible operator can guarantee a marketing result. Outcomes depend on the offer, market, sales process, budget, data and starting point. I provide a clear diagnosis, transparent decisions and evidence-led execution.
How do you use AI in client work?
I use AI to accelerate research, analysis, creative learning and reporting where it can be reviewed. Positioning, budget decisions, final approvals and accountability remain human.
Free 48-hour audit
Still deciding whether ThomPerformance is the right fit?
Share your account context and bottleneck. I’ll identify the three highest-impact opportunities—without a sales deck.
Request your audit